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Payment & Shipping

Payment Possibilities

We offer you a great selection of payment possibilities to guarantee you an enjoyable shopping experience in our online-shop! In addition to the currency Euro (€), we also accept Swiss francs (CHF), British pounds (£) and US dollars ($).

Worldwide
 
PayPal If you have a PayPal account, you can also pay with it. Your order will be sent to you immediately.
Credit Card We accept VISA, MasterCard, Maestro, JCB, Diners Club, Discover or American Express credit cards. Your order will be sent to you immediately.
Amazon Pay If you have an Amazon account, you can also pay with it. Use the payment methods and delivery addresses stored there. Your order can then be sent to you immediately.
Bank Transfer
only available within the EU in € & CHF
After completing your order in our online shop, you will be shown all the necessary information for the prepayment transfer. You will also receive it by e-mail. As soon as the respective invoice amount has been entered into our bank account, your order will be sent to you.


Germany & Austria

Invoice You can also purchase on account and pay your order after receipt of the goods. For this, however, we charge a one-time service fee of 2,99 €. Your order will be sent to you immediately.
Installment Payment
only available in Germany
from 99,00 €
You can also easily purchase our products on installments and finance them over your desired term of 6, 12, 18 or 24 months. The individual installments are debited monthly from your account and the first installment is due in 38 days. More details and further information are available during the ordering process. After you have completed the purchase process, your order will be immediately sent to you.
Direct Debit Upon request, we can directly deduct your invoice amount from your bank account. Your order will be sent to you immediately. Service fee: 1,99 €
Cash On Delivery
only available in Germany
from 25,00 €
Pay for your order when the mailman delivers your parcel. In addition to our COD fees of 5,00 €, 2,00 € will be charged for the money transfer when receiving your parcel. Your order will be sent to you immediately.
SOFORT Bank Transfer We accept the SOFORT Bank Transfer in our online shop. You only need to have an online banking account. A registration is not necessary. The advantage: Your order will be sent to you immediately.
eps Bank Transfer
only available in Austria
We accept the eps Bank Transfer in our online shop. You only need to have an online banking account. A registration is not necessary. The advantage: Your order will be sent to you immediately.

Netherlands & Belgium
 
iDEAL
only available in the Netherlands
We accept iDEAL in our online shop. You only need to have an online banking account. A registration is not necessary. The advantage: Your order will be sent to you immediately.
Bancontact/Mister Cash
only available in Belgium
We accept Bancontact/ Mister Cash debit cards in our online shop. Your order will be sent to you immediately.
Invoice
only available in the Netherlands
You can also purchase on account and pay your order after receipt of the goods. For this, however, we charge a one-time service fee of 2,99 €. Your order will be sent to you immediately.



Terms of Delivery

We ship worldwide via standard shipping as well as optional express delivery. Orders until 16:00pm (Fridays until 12:00pm) will be shipped the same day if possible. The respective parcel delivery times are calculated and displayed on a country-by-country basis during the ordering process.

Tax-exempt intra-community supplies for hairdressers/corporate customers within the european union are possible. Therefore you can enter your valid VAT number during the order process. Shipments to non-EU countries may result in additional taxes and duties, which the customer is responsible for.

Shipping Costs (Standard Delivery)

Europe Shipping Costs
United Kingdom, Germany, Austria, Switzerland, Belgium, Netherlands, Luxembourg, France, Italy 5,00 €
Free Shipping on orders over 100,00 €
DHL-Parcel
1-3 Working Days
Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Georgia, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Israel, Kazakhstan, Latvia, Liechtenstein, Lithuania, Macedonia, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine 10,00 €
DHL-Parcel
3-5 Working Days
 
World Shipping Costs
Åland Islands, Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Cote d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Isle Of Man, Jamaica, Japan, Jersey, Jordan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Qatar, Réunion, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Korea, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Province of China, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe 20,00 €
DHL-Parcel
​4-7 Working Days


Shipping Costs (UPS Express Saver)

Europe Shipping Costs
Germany 13,00 €
Delivery on the next working day until 6:00pm *
UPS Express Saver  

* If you order by UPS Express Saver before 1:00pm the delivery is guaranteed the next day before 6:00pm by the UPS Express messenger. If you choose this type of shipment after 1:00pm, your package will arrive guaranteed on the day after the next before 6:00pm. There is no delivery on Saturdays.